Terms of Service

Last Updated: August 13, 2026

Welcome to PAWVIQUE.

PAWVIQUE is a brand operated by LLC CasaBloom (“PAWVIQUE,” “we,” “us,” or “our”).

These Terms of Service (“Terms”) govern your use of pawvique.shop, including your access to our website, products, content, features, and services (collectively, the “Services”).

By visiting our website, placing an order, or otherwise using our Services, you agree to these Terms.

Please read them carefully before using our website or purchasing from PAWVIQUE.

1. Our Online Store

Our online store is hosted on Shopify, which provides the ecommerce platform that enables us to offer and sell our products to you.

You may use our Services only for lawful purposes and in accordance with these Terms and applicable law.

You may not use our website, products, content, or Services for any unlawful, fraudulent, abusive, or unauthorized purpose.

2. Eligibility

By placing an order through our website, you confirm that you are legally capable of entering into a binding purchase agreement in your jurisdiction.

If you are purchasing on behalf of another person or organization, you confirm that you have authority to do so.

3. Products and Product Information

We make reasonable efforts to present our products, descriptions, specifications, images, and other information as accurately as possible.

However, colors and appearance may vary slightly depending on your device, display settings, manufacturing updates, or other reasonable product variations.

We may update product information, packaging, accessories, specifications, availability, or other details when reasonably necessary.

Any material change affecting an existing order will be handled in accordance with applicable law.

4. Pet Products and Responsible Use

PAWVIQUE products are intended to be used according to the instructions and information provided with the relevant product.

For grooming products, including the PawVique GroomPro™ 7-in-1 Pet Grooming System, customers are responsible for selecting appropriate attachments and using the product appropriately for their pet.

Always supervise your pet while using grooming equipment.

Stop using a product if your pet shows signs of significant discomfort, distress, or an unexpected adverse reaction.

PAWVIQUE products are not intended to replace professional veterinary advice, diagnosis, or treatment.

If you have concerns about your pet's health, skin, coat, or medical condition, consult an appropriate veterinary professional before using grooming equipment.

5. Orders

Submitting an order through our website constitutes an offer to purchase the selected products.

After you place an order, you may receive an order confirmation by email. An automated confirmation does not necessarily mean that we have accepted or completed your order.

We reserve the right, where reasonably necessary, to refuse or cancel an order, including in cases involving:

• Suspected fraud or unauthorized transactions;

• Incorrect pricing or product information;

• Payment authorization problems;

• Product unavailability;

• Shipping restrictions;

• Suspected misuse of our website or promotions; or

• Other circumstances where fulfillment would violate applicable law.

If we cancel an order after payment has been successfully collected, we will issue the appropriate refund.

6. Prices

Prices displayed on pawvique.shop are shown in the currency presented during your shopping experience or checkout.

Prices may change from time to time.

A price change will not normally affect an order that has already been accepted and paid for, except where correction is required by applicable law or where an obvious pricing error has occurred.

Where applicable, taxes, duties, shipping charges, or other fees will be displayed or calculated during checkout where reasonably possible.

International orders may be subject to additional taxes, duties, customs charges, or other government-imposed fees depending on the destination.

7. Payments

We may offer payment methods such as:

• Visa;

• Mastercard;

• Apple Pay;

• Google Pay;

• PayPal; and

• Other payment methods displayed at checkout.

Available payment methods may vary depending on your country, device, currency, or payment provider.

Payments may be processed through Shopify and/or third-party payment providers.

By submitting payment information, you represent that you are authorized to use the payment method provided and authorize the applicable payment provider to process the transaction.

PAWVIQUE does not guarantee that every payment method will be available in every country.

8. Shipping and Delivery

Orders may be fulfilled from warehouses located in the United States or European Union, depending on product availability and destination.

Estimated delivery is generally approximately 5–8 days depending on location, unless another estimate is displayed during checkout or communicated for a particular order.

Possible shipping carriers may include:

• DHL Express;

• UPS;

• FedEx;

• DPD; or

• Other suitable logistics providers.

Delivery dates are estimates and may be affected by circumstances outside our reasonable control, including customs processing, carrier delays, weather, regional disruptions, incorrect delivery information, or other logistical circumstances.

Additional information is available in our Shipping Policy.

9. Order Information

You are responsible for providing accurate and complete information when placing an order, including your:

• Name;

• Email address;

• Shipping address;

• Billing information; and

• Other information reasonably required to process and deliver your order.

Please contact us as soon as possible if you notice an error in your order information.

We cannot guarantee that shipping information can be changed once an order has been processed or dispatched.

10. Returns, Replacements, and Refunds

PAWVIQUE offers a 30-Day Guarantee for qualifying orders.

If a product arrives:

• Damaged;

• Defective;

• Incorrect; or

• With missing components,

you may be eligible for a free replacement or refund in accordance with our Returns & Refund Policy.

Where an eligible guarantee claim requires the product to be returned, PAWVIQUE will cover the reasonable return shipping cost when the return is arranged through us.

Our commercial guarantee does not limit any mandatory consumer rights available to you under applicable law.

Please review our Returns & Refund Policy for full details.

11. Promotions and Discount Codes

From time to time, we may offer promotions, discounts, promotional codes, bundles, or special offers.

Unless otherwise stated:

• Promotions may be available for a limited period;

• Certain products or locations may be excluded;

• Promotional codes may not be combined;

• Promotions have no cash value; and

• We may refuse use of a promotion where we reasonably believe it is being abused, manipulated, or used fraudulently.

Any additional terms displayed with a specific promotion will also apply.

12. Intellectual Property

Unless otherwise stated, the content available through PAWVIQUE, including:

• Brand names;

• Logos;

• Product names;

• Website design;

• Graphics;

• Photography;

• Videos;

• Text;

• Product descriptions; and

• Other original content

is owned by, licensed to, or otherwise lawfully used by LLC CasaBloom and is protected by applicable intellectual property laws.

The PAWVIQUE name and PawVique GroomPro™ branding may not be copied, reproduced, impersonated, commercially exploited, or used in a misleading manner without authorization.

You may use our website for personal, non-commercial shopping purposes.

13. Reviews and User-Submitted Content

If you voluntarily submit a product review, photo, feedback, comment, or other content to PAWVIQUE, you are responsible for ensuring that the content is lawful and that you have the right to provide it.

You must not submit content that:

• Is fraudulent or intentionally misleading;

• Violates another person's intellectual property or privacy rights;

• Contains unlawful or abusive material; or

• Contains malicious software or harmful code.

Where permitted by law, you grant us permission to display and use content you voluntarily submit in connection with operating and promoting PAWVIQUE.

We will not knowingly present fabricated testimonials as genuine customer reviews.

14. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including payment providers, social media platforms, shipping providers, and other technology services.

We do not control independent third-party websites or services and are not responsible for their content, availability, privacy practices, or separate terms.

Your use of third-party services may be subject to their own terms and policies.

15. Privacy

Your use of our Services is also subject to our Privacy Policy, which explains how we collect, use, disclose, and otherwise process personal information.

By using our Services, you acknowledge that personal information may be processed as described in our Privacy Policy and as permitted by applicable law.

16. Prohibited Uses

You may not use our website or Services to:

• Violate applicable laws or regulations;

• Commit or facilitate fraud;

• Infringe intellectual property rights;

• Upload malware, viruses, or harmful code;

• Attempt unauthorized access to our systems;

• Interfere with website security or operation;

• Scrape or automatically extract substantial amounts of website content without authorization;

• Impersonate another person or organization;

• Submit false or misleading information; or

• Abuse promotions, refund systems, payment systems, or customer support processes.

We may restrict access to our Services where we reasonably believe these Terms have been violated.

17. Availability of the Services

We aim to keep our website and Services available and functioning properly.

However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to maintenance, updates, technical issues, third-party service interruptions, or circumstances outside our reasonable control.

We may modify, update, suspend, or discontinue portions of our Services where reasonably necessary.

18. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided on an “as available” basis.

Nothing in these Terms excludes or limits warranties, guarantees, representations, or consumer rights that cannot legally be excluded or limited.

Any specific commercial guarantee offered by PAWVIQUE is governed by the terms of that guarantee and applicable consumer law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, PAWVIQUE and LLC CasaBloom will not be liable for indirect, incidental, special, or consequential losses resulting from circumstances beyond our reasonable control or from misuse of our products or Services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms limits your mandatory rights as a consumer.

20. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses reasonably arising from your unlawful use of the Services, intentional violation of these Terms, or infringement of another person's rights.

This provision does not apply where prohibited or restricted by applicable consumer law.

21. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will remain in effect where legally permitted.

22. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we permanently waive our right to enforce it.

23. Applicable Law and Consumer Rights

These Terms are governed by applicable laws relevant to LLC CasaBloom, the transaction, and the customer's jurisdiction.

Nothing in these Terms is intended to remove, restrict, or override mandatory consumer protections that apply to you based on your country or region.

Where local consumer law provides rights that cannot legally be waived or limited by contract, those rights will continue to apply.

24. Changes to These Terms

We may update these Terms from time to time to reflect changes to:

• Our Services;

• Our products;

• Our business operations;

• Applicable laws or regulations; or

• Our policies.

The latest version will be published on this page with an updated Last Updated date.

Material changes will be communicated where required by applicable law.

25. Entire Agreement

These Terms, together with our applicable store policies, including our:

• Privacy Policy;

• Returns & Refund Policy;

• Shipping Policy; and

• Other policies displayed on our website,

form the terms governing your use of our Services and purchases from PAWVIQUE.

If a specific policy governs a particular issue, that policy will apply to that issue together with these Terms.

26. Contact Us

If you have questions about these Terms of Service, please contact us:

Email: pawvique.help@gmail.com
Company: LLC CasaBloom
Brand: PAWVIQUE
Website: pawvique.shop
Mailing Address: 1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States